Supplier Help Center

General Technical & User Support

Browser Support + -

• Supported Browsers
• How to Clear Cache and Cookies in Google Chrome
• How to Clear Cache in Firefox
• How to Clear Cache and Delete Cookies in Internet Explorer (IE)
• How to Clear Cache and Delete Cookies in Microsoft Edge

Questions & Answers - Help! + -

• What languages does the Supplier Portal support?
• "I didn't receive that email!"

Conflict Minerals Reporting Template (CMRT) + -

• Frequently Asked Questions (CMRT)
• CMRT 5.12
• Completing a CMRT Form (version 5.12)

Slavery & Trafficking Risk Template (STRT) + -

• Completing the STRT Form

Using the Supplier Portal

General Supplier Portal Support + -

• Taking a Free Assent University Course in the Supplier Portal
• Displaying & Filtering Products in the Supplier Portal (DSLs)
• Displaying & Filtering Parts in the Supplier Portal (Part Level Surveys)
• Downloading a Part or Company Level Survey

Introducing the new Supplier Portal Experience + -

• "Legacy" vs New Supplier Portal Landing Page (Comparison)
• Responding to Requests for Information on the New Supplier Portal Landing Page
• NEW Supplier Portal Workflow (DSL Modules)
• Making a Declaration Using the "Legacy" Supplier Portal Landing Page
• Supplier Portal Contact Management
• Identifying as a Distributor or a Manufacturer - Conflict Minerals

Product Compliance (DSL) Submissions + -

• Asbestos
• California Proposition 65 - Manufacturer
• California Proposition 65 - Distributor
• China RoHS 2
• State Level Child Safety Protection Acts (CSPA)
• DFARS Specialty Metals
• See all 25 articles

Vendor Management Submissions + -

• Country of Origin (US)
• Supplier Code of Conduct
• HS Custom Codes
• General Data Protection Regulation (GDPR)
• Kobe Steel
• Information Security
• See all 9 articles

Corporate Social Responsibility Submissions + -

• Cobalt
• Anti-Bribery Anti-Corruption
• Conflict Minerals
• Labour Standards Assurance System (LSAS)
• Human Trafficking & Slavery (HTS)

Tools

CMRT Complete + -

• Creating a CMRT 5.11
• Generate and Update From an Existing 4.0+ CMRT
• Validating a CMRT 5.0+

The Assent Material Declaration Tool + -

• RG - Frequently Asked Questions (FMDs)
• RG - Glossary (Assent Materials Declaration Tool)
• Converting an IPC-1752 PDF file to XML
• Uploading an Existing XML Declaration
• Generating a New XML Declaration
• Declaring Weightless Parts Using Assent's Materials Declaration Tool

Product Compliance - Regulatory Q&A

Questions about Multiple Regulations + -

• European Regulations and American Companies
• Using REACH declarations to meet RoHS requirements
• Comparing Act 2016:1067 (Sweden - Law Taxing Chemicals in Certain Electronics) to EU RoHS
• Separate REACH and RoHS Declarations
• Using SDS to Support REACH / Proposition 65 Declarations

EU REACH - Overview & FAQs + -

• What is the REACh Regulation?
• Evaluation Under the REACH Regulation
• Registration Under the REACH Regulation
• Demonstrating REACh Compliance
• Frequently Asked Questions (REACH Regulation)
• How to Confirm whether a Substance has already been Registered for REACH
• See all 9 articles

EU REACH (SVHC) + -

• What are SVHCs Under the REACh Regulation?
• REACH SVHC Request
• REACH SVHC Declaration Acceptance Criteria
• How can I access the Substances of Very High Concern for Authorization under EU REACH?
• Reporting Lead as a Substance of Very High Concern
• REACH SVHC and Packaging
• See all 14 articles

EU REACH (Annex XIV) + -

• Authorisation Under the REACh Regulation

EU REACH Restrictions (Annex XVII) + -

• REACH Annex XVII Scope - Substance vs. Manufacturing Process?
• Restriction Under the EU REACH Regulation
• REACH Annex XVII (Asbestos under REACH)
• REACH Annex XVII (Nickel in Jewelry)

EU REACH - Specific Questions & Situations + -

• REACH and Product Manuals/Literature
• What is an "Article" Under REACh?
• Responding to a REACH Restrictions Request
• Contract Manufacturer Obligations under EU REACH
• On the Relative Importance of Substance Test Information in Demonstrating REACH Compliance
• EU REACH Exempted Categories and Requirements for the Steel Industry
• See all 10 articles

EU RoHS - Overview & FAQs + -

• What is the EU RoHS Directive?
• What is "EU RoHS 2"?
• What is "EU RoHS 3"?
• RoHS Request Overview
• Substances Included in RoHS
• Frequently Asked Questions (EU RoHS)
• See all 13 articles

EU RoHS - Specific Questions & Situations + -

• RoHS and Battery Manufacturers
• Material risk of pthalates in metal parts?
• EU RoHS Compliance and Batteries
• Expiry Date for Exemptions of Aerospace/Avionics Products
• Declarations for Multiple Parts Made From Identical Materials
• EU ROHS Exemptions 6a, 6b and 6c
• See all 26 articles

Other RoHS Regulations (China RoHS, Russia RoHS, etc.) + -

• China RoHS
• Differences between EU RoHS and China RoHS
• Hazardous Substance Tables for China RoHS (Information Placement)
• Environment Friendly Use Period for China RoHS
• Instances for Scoping - RoHS vs China RoHS
• Equipment Used - But Not Sold - In China
• See all 10 articles

California Proposition 65 - Overview and FAQs + -

• What is California Proposition 65?
• California Prop. 65 Request
• Types of Chemicals on the California Proposition 65 List
• California Proposition 65 Labeling requirements
• Proposition 65 - Short and Long Form Label requirements
• Proposition 65 - Substance Calculation
• See all 8 articles

California Proposition 65 - Specific Questions & Situations + -

• Examples of Proposition 65 Warning Label Violations
• California Proposition 65 Declaration Assessment Criteria (unofficial)
• Exemptions to California Proposition 65
• Trace Lead in Alloys
• Stainless Steel and Proposition 65
• Defining "Packaging" Under Proposition 65
• See all 24 articles

EU Medical Device Regulation (EU MDR) + -

• What is EU MDR?
• Labels under EU MDR
• Frequently Asked Questions about the EU MDR
• ISO 10993 and EU 2019/745 (EU MDR)

EU Packaging Directive + -

• What is EU Packaging?
• EU Packaging - Enforcement
• EU Packaging - Guidance on High Risk Packaging
• EU Packaging - Non-Compliance Fines or Penalties
• EU Packaging - Non-Branded Packaging
• EU Packaging - Exporters to the EU
• See all 9 articles

Toxics in Packaging Clearing House + -

• What is Toxics in Packaging?
• What is TPCH?

Low Halogen + -

• What is Low Halogen?
• Halogen Restrictions under EU REACH, California Proposition 65, and EU RoHS
• Do REACH and RoHS Compliance Imply Halogen-Free Status?
• RoHS Compliance and Halogens

Persistent Organic Pollutants + -

• Stockholm Convention and PFOA
• What are Persistent Organic Pollutants?
• Persistent Organic Pollutants Regulation 850/2004 vs. REACH and RoHS

Aerospace and Defense DSL / IPC 1754 + -

• What is the AD-DSL?
• What Is the IPC-1754 Standard?

Other Regulations + -

• What is Montreal Protocol?
• What is GADSL?
• Safety Standards for Food and Water Contact
• What is EU SRR?
• What is EU Battery?
• What is EU Biocides?
• See all 10 articles

Other Product Compliance Q&A (Not Regulation-Specific) + -

• What is Asbestos?
• What is Recycled Content?
• Glossary (Restricted Substances)
• Clarifying Nomenclature Related to FMD's and Declarations
• Obligations to Past Customers
• Cleaners Used During Manufacturing
• See all 17 articles

Corporate Social Responsibility - Regulatory Q&A

Responsible Minerals - Overview & FAQs + -

• Conflict Mineral Request and the Conflict Mineral Reporting Template
• What are Conflict Minerals?
• What are Smelters?
• High Risk Smelters
• Dodd-Frank Wall Street Reform and Consumer Protection Act
• U.S. DFARS, Dodd-Frank, and Conflict Minerals Reporting
• See all 14 articles

Responsible Minerals - Specific Questions & Situations + -

• EU Conflict Minerals and EU Non-Financial Reporting Directive
• Cobalt and Responsible Sourcing
• Reporting Threshold for Cobalt Reporting Template (CRT)
• Scoping Low-Risk Metals for 3TGs
• Dealing with Supplier Push-Back Regarding the Disclosure of 3TGs in Products
• EU Conflict Minerals - EU Enforcement Measures and Smelter List Action
• See all 20 articles

Human Trafficking and Slavery (HTS) + -

• Frequently Asked Questions (Slavery & Trafficking)
• Posting Disclosure Statements for Slavery and Human Trafficking
• Human Trafficking & Slavery - Social Dumping
• Glossary (Slavery & Trafficking)

The Labour Standards Assurance System (LSAS) + -

• What is LSAS?

Other Corporate Social Responsibility Topics + -

• Human rights - Canadian Regulations Related to Slavery, Human Trafficking, or Conflict Minerals?
• Human rights - Surface Treatment Materials

Vendor Management - Regulatory Q&A

Trade Compliance + -

• Using H.S. Codes and Country of Origin Reporting
• Supply Chain Changes Following Brexit

Other Vendor Management + -

• Vendor Management - Compliance Data Responsibilities Under Different Manufacturing Scenarios
• Data Protection and Sharing Information with Assent
• Frequently Asked Questions (GDPR)
• Glossary (GDPR)
• U.S. Department of Defense Cybersecurity NIST Requirements
• Providing Compliance Information for Older Inventory

DFARS + -

• What is DFARS?